FAQs
We all have questions, so take a look below for your answer. If you cannot find it below, please reach out to us on our "Contact Us" page. You can access that by clicking here.
General
Please click here to view our return policy. When reading, please be careful to read each product as the return policy differs per item.
For domestic orders, we provide free shipping for all orders over $50. This shipping option, when chosen, takes approximately 5-7 business days. You may select other shipping options which we provide you at checkout for an additional cost.
For those domestic orders that fall short of $50, we offer you several options to select from during checkout.
For international orders, we offer several options for you to select at checkout. We are working to provide free shipping to international orders over $50 in the future.
If you have entered the wrong address, the product has shipped, and then was returned to us, we will refund your first order, minus any shipping fees covered by 801 Cosmetics, and ask you to reorder. If the product was not returned to us, we will ask you to repurchase.
Currently, we are exclusively selling on our 801 Cosmetics online store.
Absolutely! Please send us an email with the following information and we will speak with you regarding promotions.
1. Your social media handle (IG, TikTok, FB) When doing this, please make sure your profile is public as we will not accept private profiles.
2. Let us know if you will be asking for any compensation.
3. What products you would like to promote and what platform you will use.
Brow Tint
Each kit contains approximately 15 applications each lasting about 2 weeks. Tinting every 2 weeks will result in a 6-7 month supply.
Each application lasts approximately 2 weeks. The result will vary depending on how often you cleanse your face and what products you use.
You should use 801 Cosmetics Brow Tint whenever you've noticed your brows have begun to fade, or about every other week as a preventative maintenance. It is a personal preference.
Absolutely! This product is relevant to everyone!
Before use of 801 Cosmetics Brow Tint, we recommend testing the product by applying tint on the underside of your arm 24 hours prior to tinting as stated in our enclosed instructions.
Yes! Unless you have a bald spot or an uneven hairline, our tint is meant to replace your pencil.
No. This product is made to be used on the brows only.
Absolutely! Remember that "microblading" only tattoos the skin of the brow. Our tint will darken the hair for a more fuller look.
We are not aware of any side effects, however, when using a retinol product, you will want to discontinue use about 1-2 weeks before using 801Cosmetics Brow Tint.
No. It is designed to tint only the hair and will not stain the skin.
Yes. It should work with all serums. However, our 801 Cosmetics Serums were tested for seamless compatibility with our 801 Cosmetics Brow Tint.
Nothing! This will not effect the final result.
This is very normal. "Step 1" is used to open the hair cuticles and prepare them for "Step 2."
This is normal and will not be the final result. "Step 2" contains dark pigment that is used to deposit the color into the hair.
We have these bottles specially made as to make sure no air touches the product before use. That being said, there is a floor that rises from the bottom of the bottle when the top is pumped. The floor can sometimes get stuck which is what has happened in your bottle. The quickest way to fix this is to push the end of a paper clip end through the small hole in the bottom of the bottle while you pump. This will cause the floor to rise and become "unstuck." If this does not work, we will send you a new bottle.
DO NOT apply gel directly to eyebrows. This product should be placed on the enclosed poly-coated paper sheets before being applied to the eyebrows.
If you run out of paper sheets to place product on, we recommend using either wax or parchment paper as this will not react with the product.
There are 2 ways to make your brows darker. The first is to leave the "Step 2" gel on for a longer period of time. The second is to repeat the entire process again.
Lash Serum and Conditioner
Yes. All of our products are 100% vegan.
You will want to clean the lashes and let them dry completely. Apply the serum to the roots of the upper lashes in a brush stroke motion.
We recommend to use this product each morning and night.
No. 801cosmetics Lash Serum DOES NOT contain prostaglandin. This chemical can cause Iris Pigmentation which can be found in other lash serums and is known to cause change to eye color.
Although you could see results within a week, most people will see a noticeable difference within 2 weeks. It is important to apply each morning and night for the best results.
If you discontinue the use of 801 Cosmetics Lash Serum, over time, your lashes will return to their natural state before the use of our lash serum.
Each bottle will last approximately 6 months.
We recommend those over the age of 18 only as this product has not been tested on children.
Yes. When applying the lashes while using the serum, be sure the solution is completely dry before applying.
No. These products have different ingredients as your lash and brow hair are dissimilar.
Although the ingredients in this product are safe for the skin, we ask you to consult your doctor before using. We have all the ingredients listed on the product page for any questions your doctor may have.
Although it is safe to use on the lower lashes, we do not recommend as the applicators are specifically designed for the upper lashes only.
801 Cosmetics Lash and Brow Serums DO NOT contain any parabens.
Once opened, 801 Cosmetics Lash Serum expires in 1 year.
801 Cosmetics is the best eyelash serum. The plant-based peptides result in thicker and healthier lashes without all of the harmful ingredients in other serums.
801 Cosmetics Eyelash Serum actually works and all of the customer reviews prove it. Please review our before and after pictures on the product page to see those amazing results.
801 Cosmetics uses multiple plant based peptides to improve the health of your lashes including thickness and length.
801 Cosmetics Eyelash Serum will get you those thick lashes that you want. Using our plant based peptides and other vegan ingredients, we have created the best eyelash serum you can buy.
Brow Serum and Conditioner
No. These products have different ingredients as your lash and brow hair are dissimilar.
Yes. All of our products are 100% vegan.
You will want to cleanse your brows and let them dry completely. Apply the serum to the brow roots in a brush stroke motion.
We recommend to use this product each morning and night.
Although you could see results within a couple weeks, most people will see a noticeable difference in 6-8 weeks. It is important to apply each morning and night for the best results.
If you discontinue use of 801 Cosmetics Brow Serum, over time, your brows will return to their natural state before the use of our brow serum.
Each bottle will last approximately 6 months.
We recommend those over the age of 18 only as this product has not been tested on children.
Although the ingredients in this product are safe for the skin, we ask you to consult your doctor before using. We do have all ingredients listed on the product page for any questions your doctor may have.
801 Cosmetics Lash and Brow Serums DO NOT contain any parabens.
Once Opened, this product expires in 1 year.
801 Cosmetics Eyebrow Serum is the best product for your eyebrows. Our plant based peptide technology and other vegan ingredients are shown to improve the health and thickness of your brows.
Body Polish
The ingredients are very natural and healthy for your skin. However, be aware that some scents do contain nut oil. We suggest testing on a portion of your skin for sensitivity before using.
We do use certified Organic Cane Sugar as the base with natural oils for your skin.
Yes. All of our products are 100% vegan.
Yes. All of our products are 100% cruelty free.
We do offer 1 oz. sample jar when ordering other products. Please let us know what scent you would prefer with your order.